FAQ & Help
Helpful answers for common custom order questions, including artwork, apparel, production, quantities, quote requests, and what to expect when working with NoDak Threads.
Quick reads for the questions customers usually ask before starting a custom order.
One of the most common questions we receive at NoDak Threads is: “Can I bring my own item for embroidery?” In most cases, the answer is yes. Many customers already own the jacket, hoodie, hat, bag, blanket, or work shirt they want personalized. Others have a favorite brand or style they prefer and would like […]
Read answerOne of the most common questions we hear is: “Will my logo work for embroidery?” The answer is often yes, but sometimes a logo needs a few adjustments before it can produce the best embroidered result. A logo that looks great on a computer screen, business card, or website may not always translate perfectly into […]
Read answerWhy Small Orders Matter at NoDak Threads When people think about custom apparel, they often assume they need to place a large order to get quality results. Many decoration companies focus on high-volume jobs and may require minimum quantities before they will even begin a project. At NoDak Threads, we take a different approach. We […]
Read answerLast Updated: May 27, 2026
NoDak Threads respects customer privacy. When you send us contact details, quote information, or project information, we use that information carefully and protect it with reasonable safeguards.
This Privacy Policy explains how NoDak Threads collects, uses, and protects information submitted through our website, quote requests, and customer communications.
Depending on how you interact with us, we may collect:
Our website may use cookies and analytics tools to understand site performance, improve user experience, and keep the website working reliably. Cookies may store basic browser or session information.
You can disable cookies through your browser settings, though some website features may not work as smoothly when cookies are turned off.
NoDak Threads may use trusted third-party services such as Shopify, Stripe, PayPal, Google Analytics, shipping providers, and website hosting providers.
These providers receive only the limited information needed to perform their services, such as payment processing, analytics, shipping, hosting, or order support.
We use reasonable security measures to protect customer information. No internet transmission, website, or storage system can be guaranteed 100% secure, but we work to handle submitted information responsibly.
Customers may request access to personal data, request corrections, request deletion, or opt out of marketing emails by contacting us.
The NoDak Threads website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
This Privacy Policy may be updated periodically. When changes are made, the Last Updated date at the top of this page will be revised.
NoDak Threads
Jamestown, North Dakota
craig@ndthreads.com
Customer Policy Outline
A simple outline of the terms customers should expect when using the NoDak Threads website, requesting quotes, or placing orders.
Customer Policy Outline
A practical outline for how custom product concerns, returns, refunds, repairs, and remakes should be reviewed.
Customer Policy Outline
A clear outline for artwork review, customer approval, file quality, permissions, and production readiness.
Service Preview
Custom shirts, jackets, team gear, workwear, bags, and wearable pieces decorated for businesses, teams, events, and everyday use.
Service Preview
Branded gifts, awards, printed pieces, engraved items, signs, lithophanes, HueForge art, one-offs, and small-batch custom products people actually want to keep.
